Cross-dock in Almaty: sped up branch distribution
ТОО «National Distribution KZ»
Challenge
Inbound goods were stuck in Almaty warehouse, causing late deliveries to branches and lower on-shelf availability and OTIF.
Solution
Pre-planned allocation + direction labeling + cross-dock flow with dispatch to regions within 24 hours.
Results
Approach
Context
The client operates a branch network across Kazakhstan. Products were “stuck” in Almaty warehouse, so regions received shipments late, shelves suffered, and OTIF went down.
Task
- Reduce warehouse dwell time.
- Speed up distribution to branches.
- Increase OTIF and improve allocation control.
What we did
1) Allocation before arrival. Before the inbound landed, we planned quantities per branch.
2) Direction labeling. Sorting and labels by outbound lanes.
3) Cross-dock flow. Fast transshipment without “weeks in storage”.
4) Regional dispatch. Shipments left to regions within the first 24 hours after inbound arrival.
5) KPI and OTIF control. Status monitoring and exception management.
Outcome
- Warehouse dwell: −50%
- Branch delivery lead time: −2 days
- OTIF: +15 pp
Why it worked
Cross-docking works when allocation is planned upfront. We moved the “brain” to the pre-arrival stage—and turned the warehouse into a fast distribution hub.
Want to implement cross-dock for your network?
Send a request—we’ll assess your flow and KPIs and propose an allocation model.
Case details
Context
The client operates a branch network across Kazakhstan. Products were “stuck” in Almaty warehouse, so regions received shipments late, shelves suffered, and OTIF went down.
Task
- Reduce warehouse dwell time.
- Speed up distribution to branches.
- Increase OTIF and improve allocation control.
What we did
1) Allocation before arrival. Before the inbound landed, we planned quantities per branch.
2) Direction labeling. Sorting and labels by outbound lanes.
3) Cross-dock flow. Fast transshipment without “weeks in storage”.
4) Regional dispatch. Shipments left to regions within the first 24 hours after inbound arrival.
5) KPI and OTIF control. Status monitoring and exception management.
Outcome
- Warehouse dwell: −50%
- Branch delivery lead time: −2 days
- OTIF: +15 pp
Why it worked
Cross-docking works when allocation is planned upfront. We moved the “brain” to the pre-arrival stage—and turned the warehouse into a fast distribution hub.
Want to implement cross-dock for your network?
Send a request—we’ll assess your flow and KPIs and propose an allocation model.
Client testimonial
“The bottleneck disappeared and OTIF improved noticeably.”